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CSCanadian e-commerce retailer

eCommerce Clipping & Retouching

98%+ image consistency delivered with turnaround times as fast as four hours. A Canada-based online retailer managing large volumes of product imagery across electronics, fashion and consumer goods required a scalable editing operation capable of maintaining consistent visual standards under aggressive delivery timelines. Existing workflows struggled to balance speed, quality and resource scalability as catalog volumes continued to grow.

Scalable image editing workflows achieved four-hour turnarounds, maintained 98% consistency, reduced operational costs and accelerated e-commerce catalog publishing efficiency.

Service
Generative AI
eCommerce Clipping & Retouching
4-hour
Turnaround time achieved
98%+
Editing consistency maintained
−50%
Operational cost reduction

Challenge

The client required rapid image processing across continuously expanding product catalogs while maintaining a highly consistent editing style across all outputs. Tight turnaround expectations, fluctuating image volumes and evolving upload requirements placed increasing pressure on internal editing resources. Maintaining 98%+ quality consistency at scale without slowing product launches became operationally difficult.

Approach

SBL Infotech deployed a dedicated image editing workforce aligned to the client’s visual standards and workflow requirements. The engagement covered background removal, clipping, retouching and high-volume product image enhancement across multiple retail categories. Flexible resource allocation enabled rapid scaling during spikes in image uploads while streamlined production workflows supported turnaround times as fast as four hours. Continuous quality validation, dedicated client coordination and real-time communication processes ensured editing consistency and rapid issue resolution across all deliverables.

Outcome

The client transformed a fragmented editing process into a scalable visual production operation capable of supporting continuous catalog growth without compromising quality or delivery
IX Case studies

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