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01 Service · Intelligent Document Processing

Extraction you can defend. Even from degraded scans.

OCR breaks on handwriting, irregular layouts and degraded scans. We build the document-intelligence layer that does the rest — extracting, classifying and validating into schema-mapped records, with field-level confidence, full lineage and a reviewer console for the cases the pipeline isn’t sure about.

I The Service

Document intelligence, with lineage by default.


We turn document-heavy operations into automated workflows — extracting, classifying and validating data from structured and unstructured documents at scale. Our IDP service runs on the Actigen platform: a six-stage pipeline (VisionMax · TextIQ · DocClass · IndexGenius · Abstractor · LinguaAI) under an agentic orchestration loop. Every page carries a confidence score, a citation and a full audit trail. The pipeline is replaced by a record.

We do not ship basic text-matching tools. We build processing engines whose structured outputs are fully auditable by compliance regulators.

II The brief

The questions clients arrive with.


Four operational bottlenecks we address continuously. If one of these architectural challenges matches your current data backlog, our collaboration starts with a file ingestion map, not a high-level overview deck.

/ 01

"Operations is losing days to manual document typing."

Invoices, contracts, claims, compliance packets. The queue is the bottleneck, and the queue costs more every month. We replace the queue with a pipeline that scales to the corpus, not the headcount.

/ 02

"Critical historical data is locked inside unsearchable records."

The reconciliation problem is a data-extraction problem in disguise. One pipeline, one schema, one audit trail — into your ERP, core-banking or claims system, with field-level confidence on every record.

/ 03

"Compliance will not sign off on automated extraction models."

Stamps, multi-column layouts, mixed scripts, degraded originals. Actigen handles them at 91%+ accuracy after three months of training — not 60% with a footnote.

/ 04

"Our documents change templates continuously across partners."

Audit, KYC refresh, ESG disclosure, accreditation evidence. Producing the document in seconds is the difference between passing and failing. We index for retrieval, not just storage.

III Key capabilities

Ten capabilities. One framework.


The production-grade processing stack we deploy to enterprise systems. The raw processing model is a single variable; the long-term value is locked in the system integrations, formatting pipelines, and human-in-the-loop checkpoints.

01

Multi-format document ingestion

Automated extraction and semantic processing across complex PDFs, low-contrast microfilms, handwritten records, land deeds, and multi-page corporate agreements. Completely independent of standard template structures.

PDF/TIFF Microfilm Legacy scans
02

Core-system integration

Bidirectional ingestion pipelines feeding extracted data directly into your CRM, ERP, document vaults, and operational core backends with unalterable audit trails.

Salesforce SAP/Oracle Document management
03

Handwritten record recognition

Specialised computer vision and text models optimised to read cursive, historical scrawls, and mixed-character formats without flattening specific regional handwriting nuances.

HWR engines Context mapping Script analysis
04

Document layout analysis

Dynamic structural analysis that accurately maps complex tables, nested text boxes, header variations, and footers across variable multi-page documents.

Table extraction Reading order Canvas mapping
05

Quality analytics & drift tracking

Continuous metrics monitoring schema alignment, data extraction drift patterns, and human correction trends to optimise overall processing pipeline performance.

Ingestion velocity Drift monitoring Quality dashboards
06

Human-in-the-loop controls

Programmatic validation screens built for internal teams to quickly review and verify low-confidence extraction points before data hits down-stream ledgers.

Verification screens Context tools Handoff queues

“The extraction engine is a foundational commodity. The document layout mapping, backend business integrations, and auditable human-verification gates are the actual product.

Talk to an engineer
IV Tech stack

The tools we build with.


An active overview of the processing models and pipeline frameworks we deploy into active production—ensuring absolute UK and EU data residency wherever your corporate regulatory frameworks demand data safety.

Filter
/ AI

Models, foundations & vision-language models

Advanced layout processing networks, proprietary handwriting recognition modules, and specialised open-weight vision-language models.

Tesseract/OCR-free Custom CNN/RNNs Vision LLMs OCR-free AWS Textract/Azure DI
/ Backend

Pipeline & transformation

Bidirectional, layout-aware pipelines that format unstructured images into validated, schema-compliant JSON structures.

Python · FastAPI OpenCV Apache Kafka PostgreSQL Redis Amazon S3
/ Frontend

Reviewer consoles

Intuitive, coordinate-matched data validation dashboards designed for internal teams reviewing high-volume documentation.

React Next.js TypeScript Tailwind
/ Cloud

Hosting & residency

Hardened system environments deployed directly across your cloud infrastructure or ours, securing strict data isolation boundaries.

AWS Azure GCP UK data residency EU data residency
V Business outcomes

The numbers after the audit.


Performance returns evaluated exactly how enterprise data directors and operations managers score success—quantified across actual production volumes, following human verification, and bound to upfront data-accuracy goals.

85–94%
Field-level accuracy achieved post human-in-the-loop system verification
Days → seconds
Processing latency required to extract and structure multi-page historical documents
40–70%
Total processing cost reduction compared to legacy manual data entry pipelines
100%
Complete data trace auditing, mapping every extracted schema asset back to its source pixel coordinates

Performance metrics are formally committed to in writing during the initial technical Discovery phase.

Get a free consultation

Have a corpus the OCR has given up on? Send a representative sample — and a measured pilot proposal will be returned within the working week.

Start the conversation
VIII Why SBL

Built for institutions, not for demos.


Why partner for document automation with an engineering organisation that explicitly builds and supports production data infrastructure.

  1. Lineage by default

    Every extracted data field we deploy into production explicitly maps back to its original document coordinates. Visual data provenance is turned on directly at the code level.

  2. Layout is the product

    The core extraction model is simply a modular piece. The long-term value resides within the structural table-parsing, coordinate matching, and core database ingestion workflows—fully schema-mapped and auditable.

  3. We measure what moves the budget

    We track document processing velocities, field-level data correction frequencies, and net operational cost adjustments—ignoring vanity statistics to protect your project expenditures.

  4. Cursive & script reality

    Our teams design specialised pipelines that read centuries of handwritten scripts and fading text types, ensuring accurate historical document extraction where off-the-shelf software fails.

  5. Verification logs by default

    Every single extraction is logged end-to-end: recording the generated value, the source document coordinate, system confidence levels, and human correction changes for complete transparency.

  6. Independently appraised

    Formally certified across CMMI Level 3, ISO 9001, ISO 27001, and ISO 27701 standards, delivering localised data residency boundaries that align perfectly with regional regulatory requirements.

IX Case studies

Intelligent Document Processing, independently verifiable.


Engagements where the corpus was hard, the accuracy was measured, and the audit trail was retained. Filter by service or industry to widen the view.

Industry
CASE 01 US university research initiative

Reliving History with Geospatial Intelligence

260 years of fragmented historical maps transformed into a georeferenced spatial database for anthropological and land-use analysis. A prominent US university needed to study the historical evolution of Uxeau, France, across multiple centuries of land ownership, taxation, and agricultural activity. The research depended on digitising and harmonising vintage maps dating back to 1759 — each with different scales, formats, and levels of degradation — into a single spatially accurate GIS environment suitable for comparative analysis. 260+ years of historical mapping digitised and layered. Lambert II precision georeferencing using Esri GIS tools. Multi-era land parcel and feature extraction delivered at scale.

“Historical GIS digitisation transformed fragmented archival maps into a searchable spatial database, accelerating anthropological research and long-term land-use analysis. “
Read the case
CASE 02 US radiology AI company

AI-Powered CT Scan Annotation

30,000+ CT scans annotated at 98.9% segmentation accuracy for AI-driven radiology models. A US-based MedTech AI company developing radiology models for tumour detection and analysis required clinically precise annotation support to accelerate model training and validation. Existing workflows faced rising costs, limited access to qualified medical annotators and growing compliance pressure around handling sensitive patient imaging data.

HIPAA-compliant medical annotation workflows improved radiology AI accuracy, accelerated tumour detection model training and reduced operational costs significantly.
Read the case
CASE 03 A US-based mortgage company

Mortgage Foreclosure Data Management

40%+ faster foreclosure data processing with 50% higher accuracy across multi-county property records. A US-based mortgage data company managing property intelligence across more than 155 million properties and 3,000+ counties required a scalable operational model for foreclosure data collection and processing. Their existing workflows relied heavily on manual back-office operations, creating delays, inconsistencies and rising operational overhead across fragmented government data sources.

Standardised foreclosure processing improved nationwide property data accuracy, reduced turnaround times and created a scalable mortgage intelligence operations framework.
Read the case
XHow you can work with us

Three engagement models. One operating standard.

The underlying commercial configuration adjusts to your procurement model; our engineering governance frameworks and data protection standards remain unyielding. Whichever deployment option you prioritise, you receive identical field-level audit trails and system validation workflows.

/ A

Dedicated Teams

An integrated, standing engineering pod—comprising machine learning developers, database engineers, backend specialists, and MLOps architects—embedded alongside your group for the lifecycle of the program.

  • Best forLarge-scale historical archive digitisation, continuous multi-format intent expansion, and portfolio-wide ingestion updates.
  • CommercialPredictable monthly delivery structure; technical resource allocation adjusts fluidly based on clear notification terms.
  • GovernanceAssigned technical delivery head; weekly project steering updates; formal quarterly performance reviews
Talk to us
/ B

Fixed-Scope Projects

A clearly specified document category or targeted layout classification framework delivered directly to explicit, measurable accuracy and deflection targets.

  • Best forCore first-format deployment pilots, single-department template automation, and rapid proof-of-value implementations.
  • CommercialFixed-cost arrangement; milestone-linked invoicing schedules; objective technical acceptance parameters.
  • GovernanceStatements of Work locking down explicit data evaluation baselines and audit pack specifications on day one.
Talk to us
/ C

Staff Augmentation

Expert machine learning specialists and backend developers integrated directly within your internal development sprints—working under your deployment roadmap while enforcing our strict code standards.

  • Best forOvercoming immediate project capacity deficits or injecting specialised niche capabilities (advanced vision architecture, complex document RAG pipelines, model evaluation metrics).
  • CommercialStraightforward per-resource monthly billing model paired with a minimum three-month workflow integration commitment.
  • GovernanceManaged via your internal daily development processes, backed entirely by our compliance footprints and engineering execution credentials.
Talk to us
XIHow we deliver

Four phases. Same rhythm every time.

Document automation projects routinely break down in production when they are isolated as mere character recognition challenges. True stability requires balancing image preparation, layout structure analysis, and deterministic human validation gates.

01

Discover

Granular document taxonomy mapping, physical and digital data asset screening, and extraction target setting. We baseline exactly what successful performance looks like directly on the page.

Week 1
02

Design

Pipeline topology layout, model layer selection, verification interface mapping, and specialised evaluation dataset building. Your absolute compliance posture is locked in on day one.

Weeks 1 — 2
03

Build

Agile technical development cycles integrated with an extended shadow-mode operating phase prior to public rollout. The automated system performs silently alongside live human teams before managing traffic autonomously.

Weeks 3 — 8
04

Scale

Continuous performance tuning loops, automated layout drift tracking, and model optimisation. We ensure your data extraction metrics remain fully auditable and accurate over time.

Ongoing

“An automated document processing system built to parse complex records without granular pixel coordinate tracing is simply a system engineered to obscure data errors.

Contact us
Trusted by 100+ clients·3 billion+ records processed·Approved supplier — The National Archives (UK)·99.1% on-time
Eight million specimens, multi-script labels, four centuries of collection. Standard OCR returned 60 percent and a footnote. Actigen returned research-grade accuracy on the corpus, with the lineage on every record. The collection is now searchable for the first time in its history.
Director of Digital Programmes UK national herbarium — IDP — mass digitisation
XIITell us about your project

Send a sample file. Receive a measured pilot proposal.

Not an ambiguous sales pitch. Provide a representative selection of your target documents along with your database profiling parameters, and our engineering architects will deliver a custom extraction strategy within five business days.

Phone+44 791 884 7631
ServiceIntelligent Document Processing