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0 The Company

Twenty years building the record.

SBL Infotech is the UK entity of SBL — an independent UK company incorporated in 2011, drawing on two decades of SBL group engineering heritage but operating under its own UK governance, UK delivery and UK contracts. We are based in Chelmsford and work with the institutions that anchor UK public and regulated life — The British Library, The National Archives (UK), UK government bodies, financial regulators, healthcare systems and publishers.

Our remit is the record: how it is captured, structured, governed and made defensible long after the technology that produced it has moved on. Every system we ship to a UK client includes the audit lineage, schema governance and evidence pack the next reviewer will ask for by name.

SBL Infotech is CMMI Level 3 appraised and certified under ISO 9001, ISO 27001 and ISO 27701, and listed as an approved supplier to The National Archives (UK). The UK entity is operationally and contractually distinct from the wider SBL group; the engineering discipline is shared.

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0 At a glance

The company in numbers.

A summary of the institution today — the years on record, the projects delivered, the people behind them, and the geography of the work.

20+
Years in regulated technology
4,000+
Projects delivered
18
Countries served
800+
Engineers and analysts
6
Offices across three continents
99.1%
On-time delivery rate

At-a-glance figures reflect the wider SBL group, audited annually. SBL Infotech operates as a distinct UK company under its own UK governance and delivery.

I Who we are

An institution that builds for institutions.

SBL Infotech is the United Kingdom entity of SBL — a UK company incorporated in 2011, with its operational headquarters in Chelmsford. We draw on two decades of SBL group engineering experience but operate under our own UK governance, UK delivery and UK contracts. Our clients are the institutions that hold the country’s records and process its regulated work: The British Library, The National Archives (UK), UK government bodies, financial regulators, healthcare systems and publishers. The brief we accept is the one a UK regulator could re-read and a successor team could continue without us in the room. We are CMMI Level 5 appraised, ISO 9001, ISO 27001 and ISO 27701 certified, and listed as an approved supplier to The National Archives (UK).

We do not just build software. We build systems that keep the record intact.

II What we stand for

Vision, mission, and the principles

The voice of the Field Manual — short, deliberate, written so that every engineer who joins us reads the same instructions on day one.

Vision

Our vision is to become a global knowledge organization where people are at their creative best, trust is upheld in relationships, thought is consistently focused on technology innovation.

Mission

Our mission is to re-engineer business processes and pioneer impactful technological advancement through a programme of continuous innovation to ensure value-driven, customer-centric Information Technology solutions and services.

Principles
  • Integrity
  • Innovation
  • Trust
  • Teamwork
  • Accountability
  • Leadership
III Our journey

Twenty years, on the record.

The institution did not arrive whole. It accreted — engagement by engagement, audit by audit. A short timeline of the milestones that shaped how we work today.

  1. 2005

    SBL group founded

    SBL is established to provide structured-data and document-engineering services to publishers and government clients — the engineering heritage SBL Infotech UK draws on today.

  2. 2009

    First international engagement

    Indexing programme for a U.S. genealogy publisher. The handwriting recognition pipeline begins to take shape.

  3. 2011

    SBL Infotech (UK) incorporated

    The UK entity is established as a private limited company, operating under its own UK governance, delivery and contracts.

  4. 2012

    ISO 9001 & ISO 27001 certified

    External audits formalise what was already practice — a quality and information-security regime aligned with regulated-domain clients.

  5. 2014

    Kerala Legislative Assembly digitisation

    One hundred and thirty-five years of lawmaking become a single queryable corpus. Retrieval moves from days to seconds.

  6. 2017

    CMMI Level 3 appraised

    Maturity audited at the highest level; the delivery model is independently certified.

  7. 2020

    Chelmsford HQ; approved supplier to The National Archives (UK)

    UK operational base relocates to Chelmsford; approved-supplier listing with The National Archives (UK) follows.

  8. 2022

    ISO 27701 (PIMS) certified

    Privacy information management formally extends the existing security regime.

  9. 2024

    Actigen 2.0 launched

    The decision-loop framework replaces the conventional extraction pipeline. Every output released with full extraction lineage.

IV Leadership

The people accountable for the work.

Founders, operators and engineers with deep experience in regulated technology. Each one signs the work that leaves under their name.

Gopakumar Pillai

Gopakumar Pillai

Chief Executive Officer (CEO)

Leads the organisation’s global strategy, operational growth and enterprise transformation initiatives. With extensive experience across technology services, business operations and regulated-industry delivery, he oversees SBL’s long-term vision across AI, software engineering and digital governance.

Anil Sreedhar

Anil Sreedhar

Chief Technology Officer (CTO)

Heads technology architecture, engineering strategy and AI innovation across the organisation. Leads the development of scalable platforms, intelligent automation frameworks and enterprise-grade technology systems designed for compliance-critical environments.

Viswanath R

Viswanath R

Finance Director

Oversees financial governance, operational planning and strategic investments across the organisation. Responsible for ensuring sustainable growth, delivery accountability and financial discipline across global operations.

Krishnan N

Krishnan N

Mentor

Senior strategic advisor to the organisation, providing guidance across institutional partnerships, governance frameworks and long-term organisational development. Brings decades of leadership and advisory experience across technology and enterprise ecosystems.

VHow we deliver

A delivery model built for regulated environments.

SBL follows a structured delivery framework designed for organisations where accuracy, governance and operational continuity are critical. Every engagement is managed through defined accountability, measurable delivery checkpoints and audit-traceable workflows ensuring the system remains maintainable, reviewable and scalable long after deployment.

01

Discovery & Governance

Every engagement begins with a structured discovery and governance phase. Business objectives, operational dependencies, compliance requirements and success metrics are documented before implementation begins. Audit lineage, schema governance, security controls and evidence requirements are defined at the start — not added during delivery.

02

Agile Delivery & Validation

Delivery is managed through structured sprint cycles with continuous governance and operational review. Each phase includes validation checkpoints for data quality, lineage tracking, security compliance and human-in-the-loop (HITL) accuracy verification. The focus is not only on feature completion, but on operational reliability and audit readiness.

03

Documentation & Knowledge Transfer

SBL ensures that every deployment includes the documentation, operational guidance and governance records required for long-term maintainability. Runbooks, workflows, architecture references and audit evidence are delivered alongside the system to ensure smooth transition across operational and technical teams.

04

Managed Support & Continuity

The engagement does not end at go-live. SBL provides ongoing operational support, enhancement governance and regulator-ready evidence support for organisations operating in compliance-driven environments. Every engagement includes accountable ownership, measurable SLAs and structured escalation support.

VI Locations

UK headquarters.

SBL Infotech's UK operations are anchored at our Chelmsford headquarters — supporting governments, enterprises and regulated institutions across the United Kingdom and Europe.

Live presence CHELMSFORD · HQ
United Kingdom HQ

Chelmsford

3 Boyne Drive
Chelmsford, CM1 7OW
United Kingdom

+44 791 884 7631
Delivery presence Working hours Mon–Fri · 09:00–18:00 GMT — with extended global coverage available through our wider delivery network.
VII Recognition

Certifications, industry recognition and technology partnerships.

SBL operates in regulated, audit-driven environments where credibility must be independently verifiable. Our certifications, recognitions and strategic partnerships reflect long-term operational discipline across security, quality management, privacy governance and enterprise technology delivery.

a Awards Industry recognition across AI, digital transformation and civic technology.
Approved Supplier — The National Archives (UK) 2020
Best AI Implementation, Public Sector 2022
Civic Tech Programme of the Year 2024
Deloitte Technology Fast 50 (regional) 2019
Digital Archives Excellence 2023
b Certifications External audits, current and on the cycle.
CMMI Level 5 MATURITY APPRAISAL
GDPR DATA PROTECTION.
ISO 27001 INFORMATION SECURI
ISO 27701 PRIVACY INFORMATIO
ISO 9001 QUALITY MANAGEMENT
c Technology partners Long-standing engineering relationships.
Autodesk
AWS
Bentley
Databricks
Esri
Google Cloud
Microsoft
NSDL
Snowflake
XTalk to leadership

A direct line to the people accountable.

Two ways in: a written brief, returned within the working week — or a visit to one of our offices, with the right people in the room.

Phone+44 791 884 7631