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07 Industry · Healthcare & Life Sciences

The record should find the clinician. Not the other way round.

The patient is waiting. The clinician is three clicks from the report. The hospital runs on half a dozen systems that were never meant to speak to each other. We are the intelligence layer that sits behind EMR, EHR, PACS, LIMS, RIS and HIS — not a ninth system to log into. Built for accreditation cycles (CQC, JCI, NABH), interoperability mandates (FHIR, ONC) and pharma IDMP compliance.

-30% Clinical decision-support time
+50% Record search accuracy
-40 to -60% Operational cost
+80% Research insight federation
I The industry

Where the patient is waiting and the record is in the next system.


We work with NHS trusts, independent hospital groups, clinical networks, pharmaceutical manufacturers and life-sciences research organisations. Our engagements start where clinician time is being wasted — on retrieval, on re-keying, on chasing records — and end where measurable clinical or operational outcomes begin.

We do not add a ninth system. We connect the eight you already run.

Trusted in this industry
NHS trusts Independent hospital groups Clinical networks Pharmaceutical manufacturers Life-sciences research organisations Guwahati Medical College UK & Asia-Pacific clinical clients
II Key challenges

The briefs nobody else says yes to.


Six structural problems we hear repeatedly from hospitals, clinical networks and pharma — and the honest answer to each.

/ 01 Privacy & special-category

Special-category data, every record

UK-GDPR handling of special-category data with ICO scrutiny. Consent-aware retrieval is non-negotiable; privacy masking is the default, not the exception.

UK-GDPR · ICO
/ 02 Accreditation cycles

Evidence on demand, not in retrospect

CQC, JCI, NABH accreditation cycles. The pack has to be assemblable on the day, not produced over six weeks before the inspection.

CQC · JCI · NABH
/ 03 Clinical safety

Clinical safety as a first-class concern

NHS Digital / NHSX standards, DSPT and DCB0129 / 0160 for clinical safety. MHRA and ICH-GCP for trials; IDMP for pharma. The safety case is the deliverable.

DCB0129 · DCB0160
/ 04 Fragmented patient record

One patient, six systems

Patient data fragmented across EMR / EHR, PACS, LIMS, RIS, HIS and specialty systems. The clinician spends the consult finding the record.

EMR · PACS · LIMS
/ 05 Paper & handwritten

Paper notes still in circulation

Handwritten observations, multilingual clinical documentation, historic medico-legal records deteriorating in storage.

Notes · HWR · Multilingual
/ 06 Interoperability

Departmental systems with no unified search

Pathology, radiology, cardiology systems with decades of data and no federated retrieval. FHIR and ONC mandates land on top of the existing stack, not instead of it.

FHIR · ONC · HL7
III Our solutions

What we ship into publishing operations.


Three workstreams that run together. The output is one connected clinical operating layer — not a stack of pilots.

01 Custom Software

Patient surfaces, clinician cockpits, modelled space

Patient dashboards. Clinician cockpits. Remote patient monitoring apps. Retinopathy and medical-imaging analysis. BIM for hospital design — space, flow and staff efficiency modelled before construction.

React React Native Swift Kotlin BIM
  • Patient dashboards — the patient tracking their own journey.
  • Clinician cockpits — one screen across EMR, PACS, lab.
  • Remote patient monitoring — mobile-first, consent-aware.
  • Imaging analysis — retinopathy, X-ray, CT, MRI assistance.
  • BIM for hospital design — flow modelled before pour.
02 AI + Human-in-the-loop

Notes, triage and trial documentation, automated

Clinical-note summarisation. Priority-of-care triage. Prior-authorisation agents. Multilingual translation at point of care. Research-insight discovery across the clinical corpus.

RAG Agentic loop HITL Actigen 2.0
  • Clinical-note summarisation — cited, edit-traceable.
  • Priority-of-care triage — clinician on the gate.
  • Prior-authorisation agents — automated chase, audited escalation.
  • Multilingual at point of care — patient understood in their own language.
  • Research-insight discovery — federated across the clinical corpus.
03 Integrations

Wired to EMR, PACS, LIMS, RIS, NHS Spine

EMR / EHR (Epic, Cerner, Meditech, TPP SystmOne, EMIS), PACS (GE, Philips, Siemens), LIMS, RIS, HIS, NHS Spine, FHIR / HL7 interfaces.

Epic Cerner SystmOne EMIS FHIR/HL7
  • EMR / EHR — Epic, Cerner, Meditech, TPP SystmOne, EMIS.
  • PACS — GE, Philips, Siemens.
  • NHS Spine, LIMS, RIS, HIS — bidirectional, audited.
  • FHIR / HL7 — interoperability mandates met natively.
IV Product mapping

Actigen Health — the healthcare edition.


The Actigen module for hospitals, clinical networks and pharma. Sits behind your clinical systems and makes the document estate searchable, extractable and discoverable.

View the platform
A·h
Actigen 2.0 · Module

Actigen Health

A complete healthcare document pipeline. Patient records, radiology and imaging archives, clinical-trial documentation, lab and pathology records, historic medico-legal files. Privacy-by-design and consent-aware retrieval are defaults; FHIR and IDMP exports already wired in.

Clinical-document extraction
Discharge summaries, operative notes, referrals, historical records — with field-level confidence.
Radiology & imaging archive
Metadata extraction and federated search across PACS estates.
Clinical-trial documentation
CRFs, eTMF indexing, IDMP data preparation — ICH-GCP-aligned.
Natural-language clinical search
"MRI report of Patient Y in 2023" across the full corpus.
Privacy by design
Masking of living-person data, consent-aware retrieval.
Standards alignment
UK-GDPR, NHS Digital, JCI, NABH, ICH-GCP, IDMP, FHIR, ONC.
V Use cases

Real briefs, real corpora.


Six briefs we are running this year — each anchored in a specific clinical or research outcome.

01

Telehealth & remote patient monitoring

AI and GIS for underserved regions. Outcome data fed back into the clinical record, not stranded in the device.

NHS trusts · Clinical networks
Channels iOS · Android · Wearable APIs
02

Patient & cohort dashboards

Patients tracking their own journey; clinicians tracking cohorts. One platform, two audiences.

Hospital groups · Clinical networks
Standards FHIR · UK-GDPR · DCB0160
03

BIM for hospital design

Space, flow and staff efficiency modelled before construction — not after the cost overruns.

Estates · Hospital architects
Inputs Revit · IFC · operational data
04

Retinopathy & imaging analysis

AI on eye scans, X-ray, CT and MRI — early enough to protect vision, with clinician on the gate.

Screening programmes · Hospitals
Standards CE-marked · clinician-supervised
05

Multilingual translation at point of care

Patients understood in their own language. The translation cited, the consent recorded, the audit retained.

A&E · Outpatient · Translation services
Coverage 40+ languages incl. mixed-script
06

Historic medico-legal record digitisation

Records from decades back, deteriorating in storage. Scanned, indexed, signed, and migrated — on-site where the records cannot leave.

Hospital archives · Medico-legal
Reference Guwahati Medical College · 0.2M records · 1971+
VI Business outcomes

What changes after the work ships.


Three outcomes consistently reported across healthcare engagements. Per-engagement targets agreed in writing during Discover.

/ Efficiency

Clinician time stops being spent on retrieval

30% faster clinical decision support. The clinician sees the record, not the search bar. Retrieval becomes seconds, not clicks.

  • -30% clinical decision-support time
  • +50% record search accuracy
  • Historic records: hours → minutes
/ Cost optimisation

Document overhead bends down

40–60% lower operational cost on document-heavy administration. Surge capacity on accreditation cycles becomes optional.

  • -40 to -60% operational cost
  • Accreditation packs: weeks → days
  • Prior-authorisation chase, automated
/ Research quality

Federation makes the corpus useful

80% improvement in research insights through federated search. The corpus stops being where research goes to die.

  • +80% research insight federation
  • Multilingual clinical search
  • IDMP / ICH-GCP-aligned exports
VII Industry metrics

The numbers medical directors ask for.


Numbers that map to how clinical and pharma leaders report up — trust boards, clinical commissioners, regulators.

-30%
Clinical decision-support time
After cockpit deployment
+50%
Record search accuracy
After federated indexing
-40 to -60%
Operational cost on document admin
Across recent engagements
+80%
Research insight federation
Across the clinical corpus
Hours min
Historic medico-legal record retrieval
Guwahati Medical College
99.1%
On-time delivery across SBL projects
Across 4,000+ projects
Typical ranges. Per-engagement targets agreed in writing during Discover.
Get a free consultation

Have a CQC inspection coming up? Send the brief — and a measured pilot proposal will be returned within the working week.

Start the conversation
X Compliance & standards

The standards your medical director cares about.


Externally verifiable credentials and the standards every output is engineered to satisfy. The audit pack travels with the system.

/ Data security

Information security & special-category data

External audits aligned to ISO 27001 and 27701. DSPT and NCSC CAF. Special-category data handling with consent-aware retrieval as default.

  • ISO 27001 · ISO 27701 (PIMS)
  • UK-GDPR · GDPR · ICO
  • DSPT · NCSC CAF · key management
/ Regulatory

Healthcare regulator alignment

UK clinical safety standards, accreditation frameworks, pharma compliance — all aligned by default.

  • CQC · MHRA · NHS Digital / NHSX
  • DCB0129 · DCB0160 clinical safety
  • JCI · NABH · ICH-GCP · IDMP · FHIR · ONC
/ Governance

Consent, masking & lineage

Consent-aware retrieval, privacy masking, audit trails by default — the artefacts every clinical commissioner now expects.

  • Consent-aware retrieval
  • Privacy masking on living-person data
  • Full lineage on every clinical output
SBL credentials ISO 9001 QUALITY ISO 27001 SECURITY ISO 27701 PRIVACY CMMI LEVEL 3 MATURITY GDPR DATA PROTECTION
100+ clients trusted 20+ years in regulated technology 4,000+ projects delivered 99.1% on-time
Two hundred thousand medico-legal records back to 1971, deteriorating in storage. SBL scanned, indexed and migrated the collection on-site — the records never left the building. Retrieval moved from hours to minutes. The medical-legal team got their week back.
Director of Medical Records Teaching hospital · medico-legal record digitisation
Teaching hospital Medico-legal records 0.2M records · 1971+ On-site digitisation
XI Tell us about your project

Send a brief. Receive a measured proposal.


Send a brief. Receive a measured pilot proposal within the working week.

Phone+44 791 884 7631
IndustryHealthcare & Life Sciences