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07 Industry · Manufacturing

Tribal knowledge retires. Systems do not have to.

A senior engineer leaves and takes a hand-written logbook’s worth of shop-floor intelligence with them. A supplier-consolidation programme stalls because the contract estate is an unsearchable fileshare. An Industry 4.0 programme stalls at the document layer. We capture the handbook before it retires — and wire it into the workflow the people who are still on the floor actually use.

Days hours Audit-pack preparation time
-40 to -60% Supplier onboarding cycle
Seconds SOP retrieval on the shop floor
91%+ Legacy handbook indexing accuracy
I The industry

Where the handbook is the bottleneck.


We work with discrete and process manufacturers, tier-1 automotive suppliers, aerospace, industrial equipment and consumer goods producers — across UK, European and Asian plants. Our engagements concentrate where manufacturing meets compliance (QMS / ISO), where information flow crosses the desk-to-floor boundary, and where legacy drawings and handbooks need to stop being the bottleneck.

Capture the handbook before it retires. Wire it into the workflow on the floor.

Trusted in this industry
Discrete manufacturers (UK, EU, Asia) Tier-1 automotive suppliers Aerospace Industrial equipment Consumer goods producers Process manufacturers
II Key challenges

The briefs nobody else says yes to.


Six structural problems we hear repeatedly from manufacturers and tier-1 suppliers — and the honest answer to each.

/ 01 ISO audit cycle

Audits never wait

ISO 9001, IATF 16949, AS9100, ISO 14001, ISO 45001. Audit cycles are continuous; the evidence pack has to be assemblable on the day, not produced over six weeks.

ISO 9001 · IATF · AS9100
/ 02 Product safety

Regulated product, regulated record

UKCA, CE, FDA 21 CFR 820 for medical devices. REACH, RoHS documentation. The compliance trail has to follow the part across the supply chain.

UKCA · CE · FDA
/ 03 Tribal knowledge

Senior engineers retire

A logbook’s worth of shop-floor intelligence walks out with each retirement. The handbook lives in one head; the workflow loses fidelity.

Retiring workforce
/ 04 Supplier estate

Supplier consolidation needs the records

Supplier contracts, certificates of conformance, non-conformance records — in fileshares no one can search. The consolidation programme stalls at the document layer.

Contracts · CoC · NCR
/ 05 Shop-floor logs

Handwritten logs still in circulation

Shop-floor handwritten logs, checklists and handover notes. The data the OEE dashboard needs is in a notebook on a desk on the floor.

HWR · Checklists · Handover
/ 06 Uneven coverage

Five systems, none of them complete

ERP, MES, CMMS, QMS and PLM systems with uneven document coverage. Engineering drawing archives that predate the current CAD.

SAP · Oracle · MES · QMS
III Our solutions

What we ship into publishing operations.


Three workstreams that run together. The output is one connected manufacturing operating layer — not a stack of pilots.

01 Custom Software

Shop-floor surfaces and supplier portals

Shop-floor apps. Supplier portals. QMS front-ends. Predictive-maintenance and anomaly-detection models. QA copilots.

React React Native Python Edge AI
  • Shop-floor apps — SOP at the right station, in the right moment.
  • Supplier portals — document, certify, track.
  • QMS front-ends — audit-pack assembly on demand.
  • Predictive maintenance — with engineering documents as inputs.
  • QA copilots — non-conformance routed, not piled.
02 AI + Human-in-the-loop

Non-conformance, contracts and shop-floor handwriting

Non-conformance / CAPA routing. Supplier-contract intelligence. Handwritten-log digitisation. SOP lookup assistants on the shop floor.

VLM Agentic loop HWR Actigen 2.0
  • NCR / CAPA routing — agentic, with engineer on the gate.
  • Supplier-contract intelligence — clause libraries, renewal calendars.
  • Handwritten-log digitisation — 91%+ accuracy, indexed for search.
  • Shop-floor SOP assistants — the right work instruction in the right moment.
03 Integrations

Wired to ERP, MES, CMMS, QMS, PLM

SAP S/4HANA, Oracle, Infor, MES (Rockwell, Siemens), CMMS (IBM Maximo, IFS), QMS (ETQ, MasterControl), PLM (Siemens Teamcenter, PTC Windchill).

SAP S/4 Maximo MasterControl Teamcenter
  • ERP — SAP S/4HANA, Oracle, Infor.
  • MES / CMMS — Rockwell, Siemens, IBM Maximo, IFS.
  • QMS — ETQ, MasterControl — audit-aware integration.
  • PLM — Siemens Teamcenter, PTC Windchill.
IV Product mapping

Actigen Manufacture — the manufacturing edition.


The Actigen module for discrete and process manufacturers, automotive, aerospace and industrial equipment. Reads and indexes the document estate your audit, production and supply teams rely on.

View the platform
A·m
Actigen 2.0 · Module

Actigen Manufacture

A complete manufacturing document pipeline. SOPs, QMS and ISO records, maintenance and calibration logs, BoMs, supplier contracts, non-conformance and CAPA tracking, shop-floor handwritten logs, legacy handbook and drawing digitisation. Ships with ERP, MES and PLM integration already wired in.

QMS & ISO record extraction
Audit-ready at hours’ notice. ISO 9001, IATF 16949, AS9100 native.
Handwritten log digitisation
Shop-floor notebooks indexed and searchable. 91%+ accuracy.
Supplier-contract intelligence
Covenant monitoring, renewal calendars across the supplier estate.
Legacy drawing digitisation
Engineering archives that predate the current CAD — structured metadata, full-text search.
NCR / CAPA orchestration
Agentic routing with engineer on the gate; closure tracked; audit retained.
ERP / MES / PLM integration
SAP S/4, Oracle, MES (Rockwell/Siemens), PLM (Teamcenter, Windchill).
V Use cases

Real briefs, real corpora.


Six briefs we are running this year — each anchored in a specific operational outcome.

01

ISO / IATF audit readiness

Evidence packs on demand. The audit moves from a six-week project to a query the QMS team runs the morning of.

QMS · Audit · Compliance
Standards ISO 9001 · IATF 16949 · AS9100
02

Supplier-consolidation programmes

Contract estate re-papered and searchable. The consolidation has the records it needs, not the records it could find.

Procurement · Supply chain
Outcome -40 to -60% onboarding cycle
03

Shop-floor SOP assistants

Look up the right work instruction in the right moment. The assistant lives on the floor, not in the SharePoint.

Operations · Production
Outcome SOP retrieval in seconds
04

Non-conformance & CAPA orchestration

Routing, escalation and closure tracked end-to-end. The customer NCR stops being a postcard from last quarter.

QA · Engineering · Customer ops
Inputs Photos · Forms · Notes · Handwritten
05

Predictive maintenance

On assets with enough history. The engineering documents become training data; the maintenance schedule becomes evidence-based.

Maintenance · Reliability
Inputs CMMS history · sensor data · drawings
06

Legacy handbook preservation

Retiring-workforce tribal knowledge captured. The handbook is searchable, the SOP is current, the floor keeps the institutional memory.

Engineering · L&D
Outcome 91%+ HWR indexing accuracy
VI Business outcomes

What changes after the work ships.


Three outcomes consistently reported across manufacturing engagements. Per-engagement targets agreed in writing during Discover.

/ Audit-readiness

ISO audit moves to a query

Audit packs assemble in hours, not days. The cycle stops being a project and becomes a process.

  • Audit-pack prep: days → hours
  • Evidence assemblable on the day
  • Lineage on every NCR / CAPA
/ Supply chain

Onboarding bends down

40–60% reduction in supplier onboarding cycle. Consolidation programmes ship because the records do.

  • -40 to -60% onboarding cycle
  • Contract estate searchable
  • Clause libraries · renewal calendars
/ Knowledge

The handbook stays with the company

Tribal knowledge captured before retirement. The shop floor keeps the institutional memory.

  • 91%+ accuracy on handwritten logs
  • SOP retrieval in seconds on the floor
  • Fewer NCRs reaching the customer
VII Industry metrics

The numbers plant managers ask for.


Numbers that map to how plant, supply and quality leaders report up — boards, customers, auditors.

Days hours
Audit-pack preparation time
Across recent engagements
-40 to -60%
Supplier onboarding cycle
After contract digitisation
Seconds
SOP retrieval on the shop floor
Shop-floor assistant deployments
91%+
Legacy handbook indexing accuracy
Handwritten content, post-loop
100%
Records with full lineage & audit trail
By default
99.1%
On-time delivery across SBL projects
Across 4,000+ projects
Typical ranges. Per-engagement targets agreed in writing during Discover.
Get a free consultation

Have an IATF audit landing this quarter? Send a sample folder — and a measured pilot proposal will be returned within the working week.

Start the conversation
X Compliance & standards

The standards your auditor cares about.


Externally verifiable credentials and the standards every output is engineered to satisfy. The audit pack travels with the system.

/ Data security

Information security & privacy

External audits aligned to ISO 27001 and 27701. Encryption in transit and at rest, NCSC CAF posture.

  • ISO 27001 · ISO 27701 (PIMS)
  • UK-GDPR · GDPR · ICO
  • NCSC CAF · key management
/ Regulatory

QMS & product-safety alignment

Manufacturing primary frameworks by default; aerospace and automotive sector frameworks supported.

  • ISO 9001 · IATF 16949 · AS9100
  • UKCA · CE · FDA 21 CFR 820
  • REACH · RoHS
/ Governance

Document lineage & change management

Document lineage, change-management audit trails — the artefacts every customer auditor now expects.

  • Per-record document lineage
  • Change-management audit trails
  • NCR / CAPA closure traceability
SBL credentials ISO 9001 QUALITY ISO 27001 SECURITY ISO 27701 PRIVACY CMMI LEVEL 3 MATURITY GDPR DATA PROTECTION
100+ clients trusted 20+ years in regulated technology 4,000+ projects delivered 99.1% on-time
We had two senior engineers retiring in the same quarter and forty years of shop-floor logbooks heading for the recycling. SBL captured the handbooks, indexed them at ninety-one percent on handwritten content, and wired the SOPs into the floor app. The institutional memory stays. The IATF audit moved from six weeks of preparation to a query.
Director of Manufacturing Industrial equipment manufacturer · shop-floor log digitisation
Industrial equipment Shop-floor logs 91%+ HWR accuracy IATF audit · days → hours
XI Tell us about your project

Send a brief. Receive a measured proposal.


Send a brief. Receive a measured pilot proposal within the working week.

Phone+44 791 884 7631
IndustryManufacturing