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SBL Infotech · The Record · Vol. XXIV Updated weekly

Engineered perspective on AI, software, and the modern enterprise.

Research, case studies, and field notes from two decades of building production systems for industry and government — written by the engineers who deliver the work.

120+ Articles published
40+ Case studies
7 Industries covered
Weekly Cadence
Editor's Pick

Choosing the right AI consulting company — an enterprise framework.

AI Consulting · Framework

Outcome, governance, production readiness — the rubric we wish every buyer would use.

Read the framework
IIThe Library

All insights, sorted by recency.

120 articles · 40 case studies
Case Study

6.5 million herbarium sheets, turned from closed collection into a global research engine.

Actigen Research and Actigen Archive combined to digitise and intelligently catalogue specimens spanning two centuries — making the collection searchable across species, collector and provenance.

Framework 9 min
AI Consulting

Choosing the right AI consulting company — an enterprise framework.

Outcome, governance, production readiness — the rubric we wish every buyer would use.

AI Procurement Governance
Article 11 min
AI & Automation

Agentic AI for business automation — what changes when AI moves from copilot to operator.

The shift from "AI assists" to "AI operates" reshapes governance, observability, and the audit trail. A practitioner's view from inside production deployments — what to instrument, what to gate, and what to leave to humans.

AI Agentic Enterprise
Article 8 min
Geospatial · Civic

LiDAR services for infrastructure and smart cities.

How point-cloud capture is reshaping asset management, sustainability reporting, and digital-twin programmes.

LiDAR Smart Cities Civic
Article 7 min
Web Engineering

Progressive web application development for enterprises.

When PWAs make sense for regulated organisations — and the trade-offs against native and traditional web.

Web PWA Enterprise
Field Notes 12 min
Product Engineering

Product engineering lifecycle 2026.

Discovery, design, build, ship, observe — redrawn for an era where AI sits inside the workflow, not next to it.

AI Engineering Process
Case Study 14 min
Actigen Archive · Civic

The role of AI and ML in modern document management.

From OCR to intelligent classification — what changed when language models entered the records pipeline.

AI Archive Public Sector
Article 8 min
Document Management

Future trends in document management software.

Embedded intelligence, governance-as-code, and the slow death of the file cabinet metaphor.

DMS AI Trends
Article 5 min
Digitisation

Why you should digitise documents.

The economic, regulatory, and operational case for retiring the paper backlog — and the hidden costs of waiting.

Digitisation Compliance
Case Study 10 min
Civic Technology

Digital transformation for the public sector.

Lessons from a decade of legislative-assembly digitisation programmes — what scales, what stalls, what audits well.

Civic Transformation Public Sector
Field Notes 7 min
Healthcare

Voice-to-text in the clinical workflow — what makes it stick.

Why most clinician-facing voice tools die after the pilot — and the design choices that get the rest into daily use.

Healthcare AI Workflow
Article 9 min
BFSI

KYC at scale — when document intelligence becomes the platform.

Why the next generation of KYC programmes treats document AI as infrastructure, not a feature of an onboarding tool.

Banking KYC AI
IIIThe Dispatch

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AI & Automation Document Management Civic BFSI Healthcare Engineering Field Notes
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